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Tactical Communication Workshop 3/18/2024

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REGISTRATION AND PAYMENT OF $20 DUE BY:  March 1, 2024
Register at Tactical Communications for Responders Virtual Workshop

The goals of this workshop are to:

  • Improve responder-citizen relationships
  • Avoid escalation of conflict
  • Reduce citizen complaints
  • Improve safety of citizens and responders

Agenda (9 AM to 4 PM)*

  • Welcome, Introductions, and Leadership Traits
  • Tactical Communication Put to the Test
  • Mental Models fo Economic Realities:  Poverty, Middle Class, and Wealth
  • Mental Model of Rsponders
  • Hidden Rules
  • Language, Story Structure, and Nonverbal Cues
  • Resources
  • Policy and Procedure Recommendations As Applicable
  • De-Escalation and Role Play are Built Into the Day

*  There will be breaks.  The lunch period will be from 12 PM to 1 PM.  Lunch will be on your own.

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